Gaming OGL/2005/1738/870+61 2 9092 0502
EN · AUD
Spinsamurai CasinoHONOR THE WAGER
HelpRegisterPlayFund accountRedeem bonusView allWithdrawEnter
Log InSign UpPromotionsBonus codesCasino Games
You Are Here Now

Responsible Gambling at Spinsamurai Casino

Play only from 18+, and every Spinsamurai Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks as standard.

Licensed operatorGaming Control Board Curaçao OGL/2005/1738/870 — regulated since 2005.
Support Close By

Your Basics in Five Lines

You will finish with the key contacts and figures for safer play in one place.

Minimum age18+
LicenceGaming Control Board Curaçao, OGL/2005/1738/870
National registerBetStop
Helpline1800 858 858
Limits support[email protected]
Limits That Hold

Waiting in Your Account Settings

You will know which control to reach for and the moment each one helps most.

Spending Ceiling
A capped amount you can deposit across a chosen period sits ready in your account. Switch it on before a session, not after money has already gone.
Losing Streak Stop
This sets a ceiling on net losses over a period, so a rough run cannot quietly keep going. Turn it on if you want a stopping point defined before you start.
Timed Interruptions
Account reminders nudge you at intervals you choose, so hours do not slip past unseen. Switch them on whenever you play in longer sittings or lose track of time.
A Firm Break
Closing your own access is done from the account itself, so willpower is not part of the plan. Use it when you want a firm break rather than a shorter pause.
See Where You Stand
Checks appear while you play to show time spent and money used, giving you a clear view mid-session. Switch them on if you want regular prompts to weigh whether to continue.
Setting It Up

At the Settings Screen

Spinsamurai Casino keeps the controls inside your account, where you can reach them any time.

Your Own Profile
Log in and open your account settings from the menu; check you are on your own profile before changing anything.
Read the Options
Find the limits area and read the options listed before choosing one, so the choice matches how you play.
Cap In or Out
Pick deposit limits or loss limits, depending on whether you want to cap what goes in or what goes out.
Confirm It
Confirm your choice and check the summary shown; the limit then applies to your account from that point.
You Reach Out

Call Someone Who Is Trained to Listen

Three free services answer when play has stopped feeling like fun for you or someone close.

National Gambling Helpline
Speaks with anyone worried about their own betting or a family member's, every hour of every day, at no cost and with nothing on record against your name. 1800 858 858 gamblinghelponline.org.au
Gamblers Anonymous Australia
Runs peer meetings where people who gamble, and the relatives standing beside them, sit down together, listen and share what has worked in their own lives. gaaustralia.org.au
National Debt Helpline
Offers free financial counselling to households carrying gambling debt, on weekdays during business hours, to map repayments and talk to creditors on your behalf. ndh.org.au

Short Pause, Long Stop, National Register

Need a Break This Week? Best for a rough week or a trip away. Ask live chat to place one, and the account stops accepting deposits and bets for the hours or days you name; play resumes by itself once the period ends.

Months Away, Undone by Nothing. Chosen when a pause no longer feels like enough. Support closes access, deposits and bonuses for as long as you ask, and the end date stands: talking it forward early is not an option on this setting.

BetStop, the National Register. BetStop is run by the Australian Government through ACMA and lasts at least 3 months, up to a lifetime. Apply online in about 5 minutes, name a support person if you wish, and expect a cap below that minimum. betstop.gov.au

A Young Person Waits, an Adult Decides

Check Everyone's Age First. Age is checked at registration, and only players of 18 or over are accepted. Photo ID is one of the documents reviewed before a first withdrawal.

Lock Down Every Device. Blocks on a shared laptop or handset keep gambling pages out of reach of young people. Use the device's own content restrictions, then test that a gambling site cannot load.

Watching a Loved One. Start a calm conversation about what you have noticed, without accusation or shame. The National Gambling Helpline also speaks with relatives and can suggest the next step.

Notice It Before the Money Runs Out

Catching these early is the whole point: the smaller the habit, the easier a deposit limit or a pause is to live with. Neither one is a punishment, and setting one before play is far simpler than chasing a loss.

Look through these and count the ones that sound like your own week.

  • Betting past the amount you planned
  • Chasing a loss with a bigger stake
  • Losing track of time at the screen
  • Hiding play from your partner or family
  • Borrowing money to keep playing
  • Feeling flat when you are not playing
  • Skipping bills to fund a session
Your Quick Answers

Read These Before You Set Anything

After this you will know which lever to pull for your own situation, and who to ring.

If I want my account shut permanently, who do I contact?+
Shutting an account for good is arranged through our support team at the email address listed beside this answer, so a real person confirms it with you. Say clearly that you want it closed, not paused, and the team takes it from there. Reopening later is not automatic.
Does a self-exclusion really lock me out for the full period?+
No. The exclusion stays for the whole period you picked and cannot be lifted partway through. Treat the choice of length as the important part, because the block runs on regardless of how you feel on a given day.
Are the limit controls in the account usable on a mobile browser?+
Yes. The mobile version of the account carries the same limits section as the desktop, with the same options in the same order. Once a ceiling is saved it applies to your account wherever you sign in.
What happens if I set a limit too low and regret it?+
Every limit lives in the same part of your account, so a later change is made in that one place. Worth knowing before you set one: a ceiling is easier to tighten than to relax, so pick a figure you can live with.
My brother gambles heavily. Can the helpline still help me?+
It can. The National Gambling Helpline advises relatives as well as players, free of charge and at any hour. Gamblers Anonymous Australia runs peer meetings across the country, and the National Debt Helpline offers free financial counselling on gambling debt.

We use cookies to ensure the site works properly and to improve your experience. By continuing to use Spinsamurai Casino, you agree to our cookie policy.